Initial Consultation
Cancellation Policy
IGNYT Fitness Booking Policy At IGNYT Fitness Ltd, we aim to make booking and attending sessions as seamless as possible. To ensure a smooth experience for all members, please review our updated booking and cancellation policies below. Booking Policy: - Advance Bookings: Members can book sessions up to 7 days in advance. - Booking Deadline: All bookings must be made at least 1 hour before the session start time. - Confirmation: Bookings will be confirmed via email or through the IGNYT Fitness app. Cancellation & No-Show Policy - Cancellation Notice: Cancellations must be made at least 2 hours before the session start time. - Late Cancellations: Cancelling within 2 hours of a session or failing to attend will be classified as a late cancellation/no-show. - No-Show Consequences: Repeated late cancellations or no-shows may result in restricted booking privileges or additional charges as per your membership agreement. Modifications & Waitlist - Changing Bookings: Members can modify their bookings up to 2 hours before the session, subject to availability. - Waitlist: If a session is fully booked, you can join the waitlist. If a space becomes available, you will be automatically notified. General Booking Guidelines: - Punctuality: Please arrive on time to make the most of your session. Late arrivals may not be accommodated. - Session Access: Members arriving after the session has started may not be allowed entry, depending on the class structure. - Booking Support: For any issues with bookings or cancellations, contact our team at info@ignytfitness.com. By booking a session, you agree to the terms outlined in this Booking Policy, which forms part of IGNYT Fitness Ltd’s Terms & Conditions.
Contact Details
Spring Rise, Falconer Road, Haverhill, UK
07457405152‬
info@ignytfitness.com